Legal & Transparency
PRIVACY
POLICY
Effective Date: March 26, 2026Last Updated: March 26, 2026

Mints Global is a premium digital agency headquartered in Dubai, UAE, offering Cyber Security, Digital Marketing, and Software Development services. We are committed to protecting the personal information of visitors and clients who interact with our website at www.mintsglobal.ae.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1Information We Collect

1.1 Information You Provide Directly

When you fill out our contact form, send us an email, or communicate with us via WhatsApp, we may collect:

  • Full name and job title
  • Email address and phone number
  • Company name and website URL
  • Project details and any other information you choose to provide in your message

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party platforms such as Google Analytics, social media networks, or advertising partners, in accordance with their respective privacy policies.

2How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To deliver the digital marketing, software development, and cyber security services you have engaged us for
  • To send you project updates, proposals, invoices, and relevant communications
  • To improve our website's functionality, content, and user experience
  • To conduct analytics and understand how visitors interact with our site
  • To comply with applicable legal obligations under UAE law and international regulations
  • To send promotional communications, only where you have given your consent

3Legal Basis for Processing

As a company operating in the UAE and serving global clients, we process your personal data on the following legal grounds:

  • Contractual necessity: processing is required to fulfil a contract or take pre-contractual steps at your request
  • Legitimate interests: we have a legitimate business interest in improving our services and marketing our offerings
  • Consent: where you have explicitly consented, such as subscribing to newsletters
  • Legal obligation: processing required to comply with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and other applicable laws

4Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service providers: trusted third-party vendors (e.g., cloud hosting, analytics, payment processors) who assist us in operating our business, bound by confidentiality obligations
  • Business transfers: in the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the successor entity
  • Legal requirements: when disclosure is required by UAE law, court order, or governmental authority
  • Protection of rights: to protect the rights, property, or safety of Mints Global, our clients, or the public

5Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Analyse site traffic and usage patterns
  • Deliver relevant content and advertisements

Types of cookies we use:

  • Essential cookies: necessary for the website to function correctly
  • Analytics cookies: help us understand visitor behaviour (e.g., Google Analytics)
  • Marketing cookies: used to deliver targeted advertising

You may control cookie settings through your browser. Note that disabling certain cookies may affect site functionality. For more details, please refer to our Cookie Policy or contact us directly.

6Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Contact form submissions: retained for up to 3 years from the date of last communication
  • Client project data: retained for the duration of the engagement and up to 7 years thereafter for legal and financial compliance
  • Analytics data: retained in anonymised form for up to 2 years

Upon expiry of the retention period, your data will be securely deleted or anonymised.

7Data Security

Given the nature of our business in Cyber Security, we take the protection of your data extremely seriously. We implement industry-leading technical and organisational measures, including:

  • SSL/TLS encryption for all data transmitted via our website
  • Access controls and role-based permissions for internal systems
  • Regular security assessments and vulnerability testing
  • Secure server infrastructure with reputable cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8International Data Transfers

Mints Global operates in Dubai, UAE, and may engage service providers located in other countries. Where personal data is transferred outside the UAE, we ensure adequate safeguards are in place in compliance with the UAE PDPL, including data transfer agreements or equivalent mechanisms.

9Your Rights

Subject to applicable UAE law, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you
  • Right to rectification: request correction of inaccurate or incomplete data
  • Right to erasure: request deletion of your data, subject to legal retention obligations
  • Right to restriction: request that we limit the processing of your data in certain circumstances
  • Right to data portability: receive your data in a structured, commonly used format
  • Right to object: object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days of receiving your request.

10Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

11Third-Party Links

Our website may contain links to third-party websites or platforms (e.g., social media, partner sites). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the 'Last Updated' date at the top of this policy. We encourage you to review this page periodically.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Mints Global Office #315, 3rd Floor, Bank Street Building, Bur Dubai, Dubai, UAE Email: info@mintsglobal.ae WhatsApp: +971 502943916 Website: www.mintsglobal.ae

© 2026 Mints Global Digital Agency. All rights reserved.